Last updated: 8.2025
1. Introduction
This Refund and Cancellation Policy explains the terms under which order cancellations and refunds may be requested for orders placed through the website https://rebombocorfu.com
By placing an order through our website, you agree to the terms outlined in this policy.
2. Order Cancellation
Customers may cancel their order only if the preparation of the order has not yet started.
To request a cancellation, please contact us immediately:
Phone: +30 26610 71155
Email: rebombocorfu@gmail.com
If the preparation of the order has already begun or the order has been dispatched for delivery, cancellation may not be possible.
3. Refund Eligibility
Refunds may be issued under the following circumstances:
- the order was not delivered
- an incorrect order was prepared by the restaurant
- the food arrived in an unacceptable or damaged condition
- an item ordered was unavailable
Refunds will be processed using the same payment method used for the original transaction, where possible.
4. Food Products
Due to the perishable nature of food products, returned food items are generally not accepted once delivered.
Exceptions may apply in cases where:
- there is a verified quality issue
- the order was prepared incorrectly
In such cases, the restaurant may offer:
- a replacement of the item
- a partial or full refund
- store credit for a future order
5. Refund Processing Time
If a refund is approved, it will usually be processed within 3 to 10 business days, depending on the payment provider and payment method used.
6. Incorrect Delivery Information
The restaurant is not responsible for delays or failed deliveries caused by incorrect delivery details provided by the customer.
7. Contact Information
For any questions regarding cancellations or refunds, please contact us:
Rebombo Corfu
Benitses Village, Corfu, Greece
Phone: +30 26610 71155
Email: rebombocorfu@gmail.com